Carrier and Flat Rate Transport Costs

Delivery

- In general, the delivery time for domestic shipments is 3 to 5 working days after confirmation of the order shipment and receipt of payment. The delivery time for international shipments is 7 to 10 working days after confirmation of the order shipment and receipt of payment.

- Under exceptional conditions or during high season periods there may be a delay of 1 to 2 working days.

- We mainly work with Mondial Relay and occasionally with other partners, accordingly to our customers needs.  Delivery in Point Relay is offered to our Belgian customers. For our customers in France, Luxembourg, the Netherlands, Spain and Portugal, delivery in a Relay Point is offered from 150 euros (parcels<10 kg)

- For home deliveries and parcels >10 kg; the following flat rates will apply.

The delivery costs are calculated definitively at the end of the order process, before the payment stage. These amounts are calculated on the basis of the carriers' tariffs and are listed, as an indication, in this table.

- Our customers can collect their parcels in our Waterloo show-room (Avenue de Villequier 2A) free of charge and upon appointment. The customer has 7 working days to collect the articles in the shop from the time they are set aside. If the customer does not collect the items within this period, they are automatically released for sale by Azul Maya.

- The risks related to the transport are only at the charge of the carriers and this, as soon as the order to be delivered is taken by the carriers.