Carrier and Flat Rate Transport Costs

Delivery

We encourage our customers to schedule an appointment with us. Coming to pick up their orders at our showroom enables us to offer valuable advice on how to use and maintain their Mayan hammocks or any other creations they may have purchased from us. Benefiting 100% from our authentic tips and tricks is an additional service we take pride in providing to our customers, ensuring they can fully enjoy the experience of their Mayan hammock.

Nous encourageons nos clients à prendre rendez-vous avec nous. Venir chercher leurs commandes dans notre salle d'exposition nous permet de fournir des conseils précieux sur l'utilisation et l'entretien de leurs hamacs mayas ou de toute autre création qu'ils auraient achetée chez nous. Bénéficier à 100% de nos astuces et conseils authentiques est un service supplémentaire dont nous sommes fiers de faire profiter à nos clients, afin qu'ils puissent pleinement apprécier l'expérience de leur hamac maya.

We encourage our Belgian customers to schedule an appointment with us. Coming to pick up their orders at our showroom in Waterloo enables us to offer valuable advice on how to use and maintain their Mayan hammocks or any other creations they may have purchased from us.

Benefiting 100% from our authentic tips and tricks is an additional service we take pride in providing to our customers, ensuring they can fully enjoy the experience of their Mayan hammock. Call us and fix your free appointment to +32 474.34.50.29 !

For home delivery we mainly work with Belgian post services, Mondial Relay and occasionally with other partners.

In general, the delivery time for domestic shipments is 3 to 5 working days after confirmation of the order shipment and receipt of payment. 

For home deliveries the following flat rates will apply. 

Please bear in mind that these rates absorb only partly the recent price increases SME like us are currently confronting.

As a sign of consideration to our customers , we have decided to share part of the burden of those price increases.

The delivery time for international shipments is 7 to 10 working days after confirmation of the order shipment and receipt of payment.

Under exceptional conditions or during high season periods there may be a delay of 1 to 2 working days.

The delivery costs are calculated definitively at the end of the order process, before the payment stage.

The risks related to the transport are only at the charge of the carriers and this, as soon as the order to be delivered is taken by the carriers.